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Driver's License & AgeThe drivers and hirer must be between 23 and 65 years of age and must possess a valid driving license in Malaysia or valid international driving license with at least two years driving experience. Malaysian "P" license is not accepted.RatesRates are quoted in Ringgit Malaysia. Daily rental rates cover a full 24 hours with unlimited mileage. Excess hour is calculated at 1/12 of the daily rental rates. Rental rates are subject to 6% goods & service tax (GST).Minimum Rental PeriodA minimum rental period of 1 day is applicable.InsuranceRates include unlimited liability insurance coverage of third party bodily injuries and passenger risk and third party property damage up to MYR 100,000.Collision Damage Waiver (CDW)
Note: Zero Excess is not available
PAIPersonal Accident Insurance is available upon request. In the event of car accident, PAI provides each driver and passenger coverage of up to MYR 10,000 for death and total permanent disability. Insurance will pay MYR 1,000 for driver and MYR 500 for passenger each for medical reimbursement. The total claim per car is depend on the seating capacity allowed for the vehicle. (Rates subject to 6% GST & Terms of PAI subject to the current engaged insurance company).PaymentWe accept all major credit cards. Visa / Master Card / Amex.Parking Fee and Traffic FinesThe renter is liable for all parking and traffic summonses incurred for the duration of the rental. An additional MYR 50 administration fees will be charged to the renter above any traffic fine for any violation arising from renter’s use of the vehicle.PetrolRental vehicle comes with a full tank of unleaded petrol and must be returned likewise. Otherwise the hirer will be charged for refuelling cost.Extension of RentalIt is important that hirer must inform Suria Car immediately in the event of extension of rental, because need to facilitate the insurance coverage. Failure to do so will mean the hirer is driving the car without insurance & Suria Car permission.One Way Rental Fees / Delivery & Collection Service in KL City Centre & Out of Office HoursSuria will charge one way rental fees for out of state from MYR 200 to MYR 480 depending on the final destination hirer will like to drop off the car. Example of One Way Rental Fees: Rent from Kuala Lumpur and drop off in Penang, Johor, Melaka and vice versa. Hirer is advised to refer the one way rental fees with Suria during the booking process.Suria will charge a minimum of MYR 30 or above per way for delivering the rental vehicle to a specific address specified by the hirer in the booking form for booking made within the same state.A sum of MYR 50 will be charged for picking up and returning the rental vehicle during out of office hour as will be shown in the online booking summary form.GPSGPS maps can be arranged at MYR 15 per days or MYR 150 per rental per month. Subject to 6% GST.Baby ChairBaby chair can be arranged at MYR 9 per days or MYR 50 per rental per month. Subject to 6% GST.RepairAny cost of repair during rental period will only be refunded with the presentation of supplier's original receipt and damage parts. Any repair exceeding MYR 100 must get prior approval from the car hire company.Breakdown ServiceSuria Car Rental has appointed Automobile Association of Malaysia (AAM) for the 24 hours breakdown service assistant to assist the hirer in case of emergency need.Restriction Area & RoadAll Suria Car vehicles are not allowed to be driven in Singapore and Thailand. All rental vehicles not for use in off-roads, unsealed or unmade roads or surfaces.Collecting Rental Car
Cancellation Policy
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